Studio D.P.d.o.o. - Rovinj, OIB: 32401250408, Val Vidal Camping, Veštar 5/A
GENERAL CONDITIONS:
- Payment is due in € or Credit cards: Master Card, Maestro and Visa.
- On each camping place/pitch, one caravan/tent and one vehicle, or one campervan can be placed.
- In case of staying in the campsite for 14 days and longer, the price (Pitch + Person) will be reduced for 10%.
- Eco Bonus - daily bonus for saving electicity -2€ at the pitches with power conection.
- Residence tax amounts 1,30€ per person/day in the period 01.04. - 30.09., and 0,80€ in other periods. Children under age 11.99 pay no residence tax. Persons aged between 12 and 17.99 pay 50% residence tax.
BOOKING PROCESS
PRE-RESERVATION PROCESS:
- Please send us all the details regarding your planned stay (number of persons, child age, pets and size and type of the vehicle / tent) and if you have any preferences.
- Plot reservation is not available for a period shorter than 7 days.
RESERVATIONS
- Reservations can be made by an e-mail, through our website or text message.
- On receiving a request for reservation, the campsite will make a temporary reservation. To make your reservation valid/fixed, the advance payment has to be paid within 5 business days from the offer date. If the deposit has not been paid in a timely manner, the reservation will be invalid.
- An advance payment (reservation fee) of 110,00 € is necessary which can be paid via bank transfer and 100,00 € will be refunded from your full bill during check out and 10,00 € is kept as service fee cost.
RESERVATION CONFIRMATION
- After the advance payment is received, the guest will get an official invoice (which is also a reservation confirmation) to the e-mail address.
- The guest has to have a copy of the reservation confirmation when checking in at the Reception.
- In case of unannounced late arrival, the reserved accommodation unit will be reserved until 21:00 h on the following day. After that time we reserve the right of further sales.
- In case of late arrival or early departure, the guest will be invoiced for the entire reserved period.
RESERVATION CHANGE AND CANCELLATION
- Reservations can be changed not later than 60 days prior to the date of arrival, depending on the availability (of the time period or type of the pitches).
- Reservations may be cancelled only in writing and cannot be cancelled by phone.
- If you cancel your stay minimally 60 days before your arrival, your advance payment (100,00 €) will be refunded, minus the bank transfer charges.
- In order to enable the campsite to make the refund, the guest will deliver the following data in writing:
- FULL NAME OF THE PAYER
- FULL HOME ADDRESS OF THE PAYER
- IBAN
- SWIFT/BIC
- NAME OF THE BANK
- BANK ADDRESS
And lastly, we are just people too, if something unexpectedly happens feel free to contact us and we will try to do our best to arrange a satisfactory outcome.